The Grounds Guys, which has a franchise in Redmond, will appear on CBS’s hit reality show “Undercover Boss” on Sunday, Jan. 22 at 8 p.m. ET/7 p.m. CT.
“Undercover Boss” viewers will get to see The Grounds Guys and its sister companies Mr. Appliance, Mr. Electric and Mr. Rooter Plumbing, as Dina Dwyer-Owens, CEO and chairwoman of their parent company The Dwyer Group, Inc., goes undercover.
“This episode ranks among the most powerful and moving episodes of ‘Undercover Boss’,” said Chris Carlson, executive producer for “Undercover Boss”.
In its third season, the two-time Emmy nominated show continues the quest to enable some of the world’s most successful company leaders to embark on grassroots journeys within their own organizations.
Dwyer-Owens talks about the company’s Code of Values™ and its themes of Respect, Integrity, Customer Focus and Having Fun in the Process. These values are lived out from the corporate office to the front line of service professionals here in The Grounds Guys of Redmond.
“Having a business that is customer-centered and professional is important to us, and it’s exciting for the world to see that,” said Michelle Deacon of The Grounds Guys of Redmond. “Be sure to tune in to ‘Undercover Boss’ on January 22to see The Grounds Guys in action!”
For those who aren’t familiar with The Grounds Guys, it’s built on a tradition of caring and driven by a passion to exceed customer expectations. The customer experience will include:
- 24-hour call center, with a three-hour guarantee return call for all existing customers
- Friendly, uniformed crew of professionals
- State-of-the-art equipment and trucks, which are cleaned and maintained daily to insure timely and professional service to clients
- Quality control reports delivered monthly
About The Grounds Guys:
The Grounds Guys is a new franchise concept specializing in commercial and estate residential landscape management services. It is the seventh concept of The Dwyer Group®, an international franchise company with more than 1,400 locations globally. For more information please visit our website at www.groundsguys.com, follow us at www.twitter.com/groundsguysus or like us at www.facebook.com/groundsguys.